Passenger Conductor

Alstom • Los Angeles, CA

444d

About The Position

The Passenger Conductor role at Alstom involves ensuring the safe and timely movement of trains while delivering high-quality service to passengers. This position requires adherence to safety regulations and operational rules, overseeing on-train employees, and addressing customer service issues. The role is critical in maintaining safety and efficiency in train operations, making it essential for the overall passenger experience.

Requirements

• High School diploma or GED.
• Must be 18 years of age or older.
• Valid California Driver's License.
• 2 years of verifiable work experience and/or college education.
• No driving violations involving alcohol or drugs within the past 3 years.
• Pass the required background check.

Nice To Haves

• Secondary School or College graduate.
• Experience working on an on-call basis.
• Experience with varying shift schedules.
• Experience operating heavy equipment.
• Mechanical experience.
• Conductors' certification in compliance with CFR 242.
• Familiarity with the territory and commuter railroad experience.

Responsibilities

• Ensure safe movement of trains by adhering to operating rules and practices.
• Oversee on-train employees in service delivery according to Alstom service standards.
• Manage the safe loading and unloading of passengers, assisting in boarding and detraining.
• Address and resolve customer service issues, making necessary announcements for passenger comfort.
• Collect lost personal items for lost and found pickup.
• Utilize effective verbal communication skills to interact with passengers and crew members.
• Secure movement orders and ensure understanding by the operating crew.
• Maintain knowledge of operating characteristics, safety rules, and emergency procedures.
• Physically move between train cars and manipulate heavy equipment as needed.
• Ride the side of train equipment and safely get on and off as required.
• Submit reports on movement delays, unusual occurrences, and mechanical defects.
• Respond promptly to emergencies or incidents during operations.
• Ensure compliance with train orders, signals, and railroad regulations.
• Review instructions from dispatchers and discuss with train crew.
• Inspect equipment on cars prior to departures.
• Receive and transmit information via radio and telephone, and read bulletins and notices.
• Assist train crews with coupling and uncoupling cars and minor repairs to railcars.
• Maintain awareness of surroundings to ensure rail safety.
• Comprehend color and hand signals and respond to visual symbols and signals.

Benefits

• Competitive salary subject to negotiation with the union.
• Comprehensive training and development opportunities.
• Potential for future Locomotive Engineer training.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Transportation Equipment Manufacturing
• Education Level: High school or GED
• Number of Employees: 10,001+ employees