Passenger Conductor

Alstom•Los Angeles, CA

About The Position

At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 80,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars. We are looking for Passenger Conductors for our Los Angeles, CA or outlying points (Palmdale, Oceanside, San Bernardino etc.) facility.Could you be the full-time Passenger Conductors we are looking for? In your role as a Passenger Conductor, you will: Be responsible for ensuring that train movements are executed safely and on time, in alignment with the objective of delivering the highest quality service to the public while adhering to all relevant rules and regulations.

Requirements

High School diploma/GED.
18 years of age or older.
Valid California Driver's License.
2 years verifiable work experience and/or college.
No driving violations involving alcohol or drugs within the past 3 years.
Pass the Background check required for the position.
Verbal comprehension (Understand oral and written communications--both general and technical).
Be fluent in English communication skills (written and spoken).
Communication skills (provide clear instructions/directions).
Reasoning skills (problem-solving and troubleshooting skills).
Work safely to prevent on the job accidents and injuries.
Wear protective equipment including hearing protection, safety-toe boots, or safety glasses.
Complete annual training and pass required tests.
Federal regulations require random testing for drugs and/or alcohol.
Must pass all required assessments.
Must be able to work on customer’s property.
Successfully complete a pre-employment medical examination and drug screening.
In accordance with 49 CFR Part 219. Alstom is obligated to obtain prior drug and alcohol testing records for applicants or employees who intend to perform safety-sensitive duties in covered Department of Transportation positions. If an applicant or employee refuses to provide written consent for Alstom to access these records, the individual will not be allowed to perform safety-sensitive functions.
In compliance with federal law regarding security checks of individuals in positions involving public transportation (Title 6 U.S.C. §1143), Alstom is required to screen applicants for any permanent or interim disqualifying criminal offenses.

Nice To Haves

Secondary School or College graduate
Experience working on an on-call basis.
Experience working varying shift schedules.
Experience operating heavy equipment.
Mechanical experience.
Conductors’ certification in compliance with CFR 242
Preference will be given to candidates who are familiar with the territory and have commuter railroad experience.

Responsibilities

Be responsible for the safe movement of trains by adhering to applicable operating rules/practices.
Oversee all on-train employees in service delivery by adhering to Alstom service standards.
Overseeing the safe loading and unloading of passengers.
Assist in boarding and detraining of passengers.
Attend to, resolve, and escalate customer service issues daily making all necessary announcements ensuring passenger comfort.
Responsible for collecting lost personal items for lost and found pickup.
Think and function independently utilizing clear and effective verbal communication skills to interact with passengers, crew members, and others jointly responsible for safe and efficient train movements and customer service.
Secure movement orders and ensure clear understanding by operating crew.
Ensure pre-determined service requests are understood and carried out.
Maintain an understanding of operating characteristics and practices including physical characteristics, safety rules, air brake rules, electrical instructions, equipment trouble-shooting practices, and emergency procedures.
Physically move between and around train cars manipulating and lifting heavy air hoses, electric cables, and other railway equipment.
Safely ride the side of train equipment, getting on and off equipment, as required.
Responsible for submission of various reports to record movement delays, unusual occurrences, passenger inconveniences, and mechanical defects.
Responding promptly to any emergencies or incidents that may occur during operations.
Ensure compliance with all train orders, signals, and railroad rules and regulations for safety, operations, and the Federal Railroad Administration (FRA).
Review instructions from dispatchers, and discuss with locomotive engineer and train crew.
Inspect all equipment on cars prior to departures.
Receive and transmit information by radio and telephone.
Read and understand bulletins and notices.
Assist and instruct train crews to couple and uncouple cars, operate switches, and make minor repairs to railcars, including replacing heavy couplings or air brake hoses.
Work with customers to ensure accurate movement and placement of cars.
Maintain awareness of the surrounding areas and suspicious activity to ensure rail safety
Comprehend color and/or hand signals and systems.
Quickly respond (with the hand, finger, or foot) to visual symbols, signals, and displays (sound, light, picture, etc.).
Other tasks as assigned.