Party City Temporary Sales Employee

Party City • Lansing, MI

363d

About The Position

In this role, you will be responsible for executing best-in-class sales and service strategies that bring our customer-first service model to life. Team Members are expected to provide exceptional customer service behaviors, ensuring that the customer is at the forefront of everything they do. You will create a friendly in-store and curbside shopping experience, leveraging technology to enhance the customer service experience for both internal and external customers. A positive attitude and a commitment to overcoming obstacles to bring joy to our customers are essential. Team Members will work collaboratively to achieve sales, profit, and service targets while adhering to all key Balloon & Omni strategies.

Requirements

• Prior retail management experience.
• Ability to lead a team in a dynamic and fast-paced environment.
• Obsessed with ensuring customer satisfaction.
• Adaptable to manage daily changes through the team.
• Strong communication skills and ability to build relationships with staff and customers.

Responsibilities

• Execute best in class sales and service strategies.
• Deliver exceptional customer service behaviors to put the customer first.
• Provide a customer-friendly in-store and curbside shopping experience.
• Leverage technology to enhance customer service experiences.
• Maintain a positive attitude and overcome obstacles to bring joy to customers.
• Master all Balloon & OMNI channel service platforms, including in-store pickup, delivery, and curbside pickup.
• Manage and plan daily and weekly workloads to meet store sales goals and customer engagement.
• Assist the Store Team Leader and Leads in onboarding and mentoring new Team Members.
• Role model behaviors connected to Friendly, Easy, and Accurate service.
• Support an environment that promotes engagement.

Benefits

• Competitive salary
• Fun working environment
• Generous associate discount
• Lifestyle benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Lessors of Nonfinancial Intangible Assets (except Copyrighted Works)
• Number of Employees: 1,001-5,000 employees