Party City Temporary Sales Employee

Party City • Boston, MA

341d

About The Position

In this role, you will be responsible for executing best-in-class sales and service strategies, ensuring that customer service behaviors are exceptional and that the customer is prioritized in every action taken. You will provide value to guests by delivering a friendly in-store and curbside shopping experience, leveraging technology to enhance the customer service experience for both internal and external customers. A positive attitude is essential, especially when overcoming obstacles to bring joy to customers. You will be part of a team that is accountable for achieving sales, profit, and service targets, as well as implementing key Balloon & Omni strategies.

Requirements

• Prior retail management experience.
• Ability to lead a team in a dynamic and fast-paced environment.
• Obsessed with ensuring customer satisfaction.
• Adaptable and able to manage daily changes through the team.
• Strong communication skills and ability to build relationships with staff and customers.

Responsibilities

• Execute best in class sales and service strategies.
• Deliver exceptional customer service behaviors and put the customer first.
• Provide a customer-friendly in-store and curbside shopping experience.
• Leverage technology to enhance customer service experiences.
• Maintain a positive attitude and overcome obstacles to bring joy to customers.
• Master all Balloon & OMNI channel service platforms, including in-store pickup, delivery, and curbside pickup.
• Manage and plan daily and weekly workloads to meet store sales goals and customer engagement.
• Assist the Store Team Leader and Leads in onboarding and mentoring new Team Members.
• Role model behaviors connected to Friendly, Easy, and Accurate service.
• Support an environment that promotes engagement.

Benefits

• Competitive salary
• Fun working environment
• Generous associate discount
• Lifestyle benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Lessors of Nonfinancial Intangible Assets (except Copyrighted Works)
• Number of Employees: 1,001-5,000 employees