Party City Temporary Sales Employee

Party City • Winter Springs, FL

347d

About The Position

In this role, you will be responsible for executing best-in-class sales and service strategies, ensuring that customer service behaviors are exceptional and that the customer is prioritized in every action taken. Team Members will provide value to guests by delivering a friendly in-store and curbside shopping experience, leveraging technology to enhance the customer service experience for both internal and external customers. A positive attitude and a commitment to overcoming obstacles to bring joy to customers are essential. Team Members will also be part of a team that meets sales, profit, and service targets while adhering to all key Balloon & Omni strategies.

Requirements

• Prior retail management experience.
• Ability to lead a team in a dynamic and fast-paced environment.
• Obsessed with ensuring customer satisfaction.
• Adaptable and able to manage daily changes through the team.
• Strong communication skills and ability to build relationships with staff and customers.

Responsibilities

• Execute best in class sales and service strategies.
• Deliver exceptional customer service behaviors and put the customer first.
• Provide a customer-friendly in-store and curbside shopping experience.
• Leverage technology to enhance customer service experiences.
• Maintain a positive attitude and overcome obstacles to bring joy to customers.
• Master all Balloon & OMNI channel service platforms, including in-store pickup, delivery, and curbside pickup.
• Manage and plan daily and weekly workloads to meet store sales goals and customer engagement.
• Assist the Store Team Leader and Leads in onboarding and mentoring new Team Members.
• Role model behaviors connected to Friendly, Easy, and Accurate service.
• Support an environment that promotes engagement.

Benefits

• Competitive salary
• Fun working environment
• Generous associate discount
• Lifestyle benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Lessors of Nonfinancial Intangible Assets (except Copyrighted Works)
• Number of Employees: 1,001-5,000 employees