Parts/ Supply Associate

CarMax • Wilmington, NC

406d

About The Position

The position involves assisting technicians in the automotive parts department at CarMax, focusing on inventory management, customer service, and compliance with safety regulations. The role is essential for ensuring that the correct parts are provided to customers and that inventory is maintained accurately and efficiently.

Requirements

• Accountable to Associate 1 Competency Model
• Complete Supply Associate Workstation Certifications
• Read, interpret and transcribe data in order to maintain accurate records.
• Demonstrate intermediate computer skills, including spreadsheet knowledge.
• Work with and through other associates and vendors.
• Perform multiple duties in a high-energy, fast-paced working environment.
• Lift objects that weigh as much as 50 lbs.
• Understand numeric filing system.
• Speak and listen effectively in dealing with customers/associates, both in person and over the phone.
• Complete CarMax provided training including, but not limited to new associate training - Operations, KRONOS training, and parts process specific training.

Responsibilities

• Provide customers (both internal and external) with the correct part(s) for their vehicle.
• Locate and receive shipment of parts.
• Receive parts into inventory.
• Maintain the parts inventory for neatness, accuracy (cycle counts), and correct stocking levels.
• Control service supplies to minimize waste.
• Allocate parts in the AutoMation system.
• Return incorrect and/or defective parts to parts vendor or manufacturer.
• Meet all requirements of OSHA/EPA guidelines.
• Provide exceptional customer service at all times.
• Complete duties as assigned by Leads and Managers.

Benefits

• Training and development opportunities
• Diversity and inclusion programs
• Career growth and advancement opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Motor Vehicle and Parts Dealers
• Education Level: No Education Listed
• Number of Employees: 10,001+ employees