Parts Supervisor

4Rivers Equipment LLC•Commerce City, CO

11d

About The Position

You’re a leader and work well as a team. You interact with customers in a positive and professional manner. You can understand goals and implement ways of achieving those goals. If this sounds like you, then we want to hear from you! This position is responsible for customer satisfaction with the parts process and for the overall value of the parts product offerings. 4Rivers is currently looking for qualified candidates for our Hobbs, NM location. When you join 4Rivers Equipment, you’re not just getting a job; you’re becoming a part of an award-winning John Deere team! With locations spanning from Fort Collins, CO to El Paso, TX, we offer you the chance to grow your career while being part of a fun and team-oriented work environment. Our mission? To improve the lives of our customers, business partners, and employees – because we’re more than just colleagues; we’re your working partner!

Requirements

High school diploma or equivalent
General knowledge of Agriculture or Heavy Equipment technology
Internal - Level 3 Parts Success Profile Performance for minimum of 6 months
External - Minimum 5 years’ experience in an Agriculture or Heavy Equipment Parts Department
Strong communication, math, and analytical skills
Professional appearance
Team skills

Responsibilities

Maintains Parts Specialist Success Level 3 performance to maintain expertise and support the team
Contributes to the development of and maintains tactical Parts Department processes and procedures to ensure internal and external customer satisfaction
Understands and reviews the Parts Department goals and budget monthly with the Parts Manager and quarterly with the PSA
Manage Freight Recovery Process
Encourages training/learning paths for all parts personnel
Assists with the resolution of parts product and parts procurement problems
Co-Administers manufacturers’ parts warranties and parts recalls
Analyze parts process errors, take corrective action, implement preventative measures
Co-Manages work-in-process – all pending documents
Achieve corporate inventory performance objectives
Completes DSO
Manage Open Docs
Manage Core Returns
Manage Overage & Shortages
Manage 2 Non-Deere vendor relationships
Can perform all functions of the Parts Manager in the Parts Manager’s absence
Comply with company policies and applicable governmental regulations
Engaged in the interviewing and hiring process
Considered a source for employee development feedback and evaluation, contributor in ADP
Attends Annual Parts Supervisor Meeting
Achieves/maintains analytical capabilities in Excel
Other duties as assigned