Parts Specialist

Nelson Mazda Murfreesboro • Murfreesboro, TN

11h

About The Position

For over 60 years now the Nelson family has been a part of automotive retail. As a dealership group, the Nelson family continues to see growth and loyalty among their customers and employees because of our commitment to create an unparalleled business culture and consumer experience. What we offer: Health, Dental, Vision + Supplemental Benefits: LT/ST Disability, Cancer, Accident, Life Insurance 401(k) Option with company match 6% match—$1 for $1! Gym Discount w/Carbon Performance 40 hours of PTO after 90 days of employment 32 hours of Paid Volunteer Time Off

Requirements

• High School Diploma or equivalent and prior auto parts sales experience (preferred)
• Eager to improve in a dynamic work environment
• Strong interpersonal and time management skills
• Ability to read/interpret safety and maintenance documents
• Ability to calculate figures/amounts including; discounts, interest, commissions, proportions, %, area, circumference, and volume
• Valid driver's license and clean driving record

Responsibilities

• Oversee the parts sales process from start to finish.
• Communicate with staff and customers in a friendly and professional manner.
• Converse effectively/efficiently regarding customer parts status.
• Read and understand the parts catalog when looking up and speaking to specific parts.
• Answer phone calls, provide price quotes and other information to customers.
• Review body shop estimates to verify the parts ordered are correct and all pricing is in line with the estimate.
• Provide high level service to both internal and external customers.
• Pull/fill orders from stock and maintain weekly bin checks to ensure accuracy of stock.
• Notify parts manager of out-of-stock parts or shop materials that need immediate attention.
• Locate out-of-stock parts from outside source and submit an emergency order, if necessary.
• Make sure all internal requests for parts are billed on service repair order.
• Receive payment from retail customers or obtains credit authorization.

Benefits

• Health, Dental, Vision + Supplemental Benefits: LT/ST Disability, Cancer, Accident, Life Insurance
• 401(k) Option with company match 6% match—$1 for $1!
• Gym Discount w/Carbon Performance
• 40 hours of PTO after 90 days of employment
• 32 hours of Paid Volunteer Time Off

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED