Parts Specialist

Hugg & Hall • Little Rock, AR

7d • Onsite

About The Position

Parts Specialists function as part of the Parts Team and are responsible for fielding parts calls, researching appropriate parts, inputting the parts orders, and ensuring quality customer service. In this role, you will: Conduct the sale of parts for various industrial and construction equipment by assisting customers, researching the part(s) needed, and placing orders to satisfy the customer's needs. Previous experience in material handling equipment industry preferred. Process administrative paperwork for invoicing and filling orders. Sourcing parts through outlined company protocols. Provide excellent customer service in answering any questions or concerns.

Requirements

• Minimum 2 years of parts lookup experience or equivalent equipment knowledge
• Construction equipment knowledge or similar industry experience a very strong plus
• Excellent communication skills
• High School Diploma or equivalent

Nice To Haves

• Ability to understand various computer system resources for research requirements
• Ability to read and follow instructions
• Ability to accomplish duties with accuracy and timeliness

Responsibilities

• Conduct the sale of parts for various industrial and construction equipment by assisting customers, researching the part(s) needed, and placing orders to satisfy the customer's needs.
• Process administrative paperwork for invoicing and filling orders.
• Sourcing parts through outlined company protocols.
• Provide excellent customer service in answering any questions or concerns.

Benefits

• Competitive Compensation - including Performance Bonuses
• Insurance (Medical, Dental, Vision, and Life Insurances and several supplemental benefits)
• Generous PTO Plan
• Paid Holidays
• 401k with company match

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 251-500 employees