Parts Specialist
About The Position
Our Parts Specialist supports customer sales, internal service parts requests, warehousing activity, and shipping and receiving for Bay City Electric Works. Additionally, our Parts Specialist ensure inventory control, confirm stock orders and follow all administrative procedures during the sales process, for both over the counter parts and service parts requests. Our Parts Specialist supports customer sales, internal service parts requests, warehousing activity, and shipping and receiving for Bay City Electric Works. Additionally, our Parts Specialist ensure inventory control, confirm stock orders and follow all administrative procedures during the sales process, for both over the counter parts and service parts requests.
Requirements
- Minimum 1 year of parts selling experience in a mechanical repair business or thorough Engine Knowledge
- High School diploma or equivalent combination of education and experience.
- Order taking experience via phone, email, electronic process in a service industry
- Knowledge of internal combustion engines, electrical theory, electrical components in an engine-based package, and process of parts selling to service-based customers
- Parts department operational knowledge and understanding of financial and inventory management terminology such as mark-up, margin, cycle counting, inventory, non-inventory, special orders, purchase order policies, and inventory receiving
- Basic knowledge of shipping and receiving processes
- Customer service skills and phone etiquette related to parts selling, research and problem solving in a fast-paced service environment
- Ability to solve practical problems and deal with a variety of variables
- Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
- Excellent Computer skills
Nice To Haves
- Familiarity w/Great Plains is a plus
Benefits
- Health & Wellness: medical, prescription drug, dental, vision, life, employee assistance program and pet insurance.
- Work/Life Balance: generous paid time off and holiday schedule.
- Financial Wellbeing: 401(k) savings plan, tuition reimbursement, employee discount programs, etc.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
51-100 employees
