Parts Specialist - Commercial Refrigeration & Food Equipment
About The Position
Join Joe Warren & Sons Co. (JWS), a family-led business based in Norwood, MA, with over 30 years of experience in commercial refrigeration and food equipment services across New England. As we continue to grow, we're looking for a Parts Specialist who values Communication, Accountability, and Respect, our core principles. We are seeking a Parts Specialist with experience sourcing parts in the HVAC/R, food service, kitchen, or similar trade industries. While we value candidates with automotive parts experience, we are not considering automotive parts backgrounds at this time, as direct experience with sourcing parts and equipment relevant to our industry is essential. Why Choose JWS? Comprehensive health coverage, 4% match on 401k, life insurance and free dental Highly competitive pay structure with regular performance reviews and quarterly bonus incentives. Opportunities for professional development, training, and tuition reimbursement. A strong "promote from within" culture. Position Overview The Parts Specialist ensures the smooth operation of our commercial refrigeration and food equipment by sourcing and managing replacement parts. This role requires someone adept at research, analyzing schematics, and liaising with manufacturers to secure the right components efficiently.
Requirements
- Proven background in sourcing parts in commercial refrigeration and/or food equipment.
- Ability to dive deep into product details and identify accurate components.
- Strong verbal and written communication skills.
- Accuracy in reading schematics, managing orders, and quoting.
- A proactive attitude, with a focus on collaboration.
Responsibilities
- Analyze schematics and diagrams to identify necessary parts.
- Quote, order, and manage parts acquisition with accuracy and timeliness.
- Collaborate with the Service Department to ensure parts are available as needed.
- Provide written proposals to customers and maintain follow-up communication.
- Assist with receiving orders and other relevant tasks.
Benefits
- Comprehensive health coverage
- 4% match on 401k
- life insurance
- free dental
- Highly competitive pay structure with regular performance reviews and quarterly bonus incentives.
- Opportunities for professional development, training, and tuition reimbursement.
- A strong "promote from within" culture.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
11-50 employees
