Parts Specialist

Chadwick-BaRossOxford, CT
12d

About The Position

The Parts Specialist performs a combination of duties to obtain parts and supplies for heavy- duty equipment customers as well as in house technicians. Services customers solicit additional sales and charge out inventory. Join a company culture that is welcoming, inclusive, and committed to supporting technician growth and development

Requirements

  • Has good communication skills to interact with employees and customers.
  • Has knowledge of techniques of receiving, storing, and issuing parts and supplies.
  • Has a high school diploma or equivalent.
  • Has intermediate knowledge if MS Office Suite, smart phone, and tablets.

Nice To Haves

  • Prior experience in heavy equipment is preferred.

Responsibilities

  • Provide customer, factory and vendor support
  • Process parts orders for phone, counter and service sales
  • Service customers by identifying needed parts, using parts catalogs, CD -ROM and computer systems.
  • Locate and obtain parts if customer's needs are not in stock.
  • Obtain credit releases in accordance with Company Policy
  • Resolve customer invoicing problems
  • Assist with yearly physical inventory
  • Perform all other duties as assigned.

Benefits

  • $1,500 Sign On Bonus
  • Comprehensive retirement savings plan with employer-matched 401(k).
  • 3 weeks paid time off
  • 10 paid holidays per year
  • Medical, Dental & Vision Insurance (employee & family options)
  • Employer-provided long-term disability and basic life insurance
  • Wellness programs
  • Opportunity to join a continuously growing, inclusive organization
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