Parts Specialist/Small Engine Tech

Stotz Equipment • Montclair, CA

2d • $22 - $28

About The Position

As a Parts Specialist/Small Engine Tech, you’ll be the go-to resource for customers needing repairs for their hand held units as well as parts and accessories for John Deere and other equipment. You’ll combine hands-on service with technical knowledge to assist customers over the phone and in person. This role is ideal for someone who thrives in a fast-paced, team-oriented environment and takes pride in delivering outstanding customer service while supporting the overall efficiency and organization of the parts department.

Requirements

• High integrity, reliable, and a strong team player
• Organized and able to multitask in a fast-paced environment
• Customer service focused with a positive attitude and high energy
• Should own some tools
• Strong communication skills, both verbal and written, with good phone etiquette
• Basic computer and data entry/keyboarding skills; ability to research parts online
• Previous parts or service experience in automotive, heavy equipment, or related industries preferred
• Ability to work flexible hours, including participation in a Saturday rotation
• Must have and maintain a clean driving record

Nice To Haves

• Forklift certification
• Familiarity with John Deere equipment, or other agricultural, turf, or construction machinery
• Prior experience in parts sales, service, or inventory management

Responsibilities

• Sell, stock, receive, and deliver parts and accessories
• Provide excellent in-store customer service and support over the phone
• Assist with ordering, researching, and sourcing parts for customers
• Maintain organized displays, promotional materials, and showroom merchandising
• Work with vendors and alternate resources to fulfill customer needs efficiently
• Pick up and deliver equipment as needed
• Clean and organize equipment layout, tractors, and warehouse areas
• Monitor shortages and expedite orders to maintain inventory levels
• Support audit compliance by ensuring accurate processes and recordkeeping
• Collaborate with internal teams and demonstrate a team-player mindset

Benefits

• Profit Sharing Bonus Program
• 401(K) with 4% Company Match
• Medical, Dental, Vision & Life Insurance
• Paid Time Off, Sick Time & Company Holidays
• Tuition Reimbursement & Apprenticeship Sponsorship
• Technician Incentive Program
• Employee Assistance Program (EAP)
• Boot Voucher & Technician Tool Account
• Company Vehicle (for qualifying roles)
• Training through John Deere University
• Eligible to join the John Deere Credit Union
• Advancement Opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED