Parts/Service Outside Salesperson

Rwc Group•Flagstaff, AZ

About The Position

Outside Salesperson Department: Parts Department Reports To: Parts Manager, Outside Sales Manager, Parts Sales Director Overview The Outside Salesperson is responsible for promoting and selling International parts and services within a designated area. The role focuses on serving fleet customers by understanding their needs, presenting value-driven solutions, and maintaining strong relationships. Key duties include developing new business, ensuring customer satisfaction, upholding a positive brand image, and meeting sales and financial targets to drive profitable growth.

Requirements

High school education or equivalent
Relevant work experience in active sales for a minimum of 2 years, preferably Business to Business (B2B)
Commercial knowledge and understanding of customer and industry business
Valid Driver's License

Responsibilities

Prospecting - Identify business opportunities. Contribute to identifying potential customers and create sales opportunities that deliver value to the customer and are profitable for business.
Quality/Develop - Develop and increase the customer base by analyzing contacts or prospects, understand their needs, plan, and conduct meetings, building relationships, and argue the value proposition.
Promote/Quote - Offer the best products and solutions covering and matching the customers' needs and expectations.
Finalize Deals - Close the deal and ensure long-term customer satisfaction.
Follow Up and Reporting - Follow up with customers to ensure needs were met and adjust where needed. Report out on completed sales, lost sales, and future potential.
Dealership Culture - Contribute to the environment and culture by embracing acceptance, active teamwork participation, self-peer accountability while committing to professional development.
Teaching for Differentiation - Ability to apply the method to identify the right solution for the individual customer as well as explain and argue for the value of an offer, expressed in money and/or time.
Value Selling - Ability to apply the method to identify the right solution for the individual customer as well as explain and argue for the value of an offer, expressed in money and/or time.
Adaptability - Adapting to work effectively in ambiguous or changing situations and with diverse individuals and groups.
Business Acumen - Using an understanding of business issues, processes, and outcomes to maintain and enhance business performance.
Safety & Health - Demonstrates understanding of the importance of safety and health policies, procedures, and regulations. Creates and safeguards a healthy, safe, and sustainable work environment for all employees.
Communication & Teamwork - Listens and communicates openly, honestly, and respectfully with diverse audiences while promoting dialogue and building consensus; works collaboratively across teams to achieve organizational goals.
Products and Services - Maintains an up to date understanding of International and IC Bus products and services necessary to perform duties and tasks. Understands International products and services value proposition connected to processes and business.
Using Information Technology - Using software and information technology to accomplish one's work.
Customer Understanding & Focus - Demonstrates a strong grasp of customer industries, operations, and business drivers while providing service excellence and tailored solutions that optimize customer profitability. Maintains ongoing client contact and offers seasoned advice to both customers and internal teams to support growth and long-term success.
Initiative - Dealing with situations and issues proactively and persistently, seizing opportunities that arise. Focusing on addressing current issues.
Influencing Skills - Persuades, convinces, and influences others to obtain their buy-in and support for specific course, action, or direction. Understands others' point of view. Creates, maintains and leverages a network of supportive relationships.
Negotiations - Ability to explore positions and alternatives to reach the best possible outcome by seeking mutual benefits and maintaining relationships in business discussions with their counterparts.