Parts & Service Management Associate

Morrison Industries LLC-posted 18 days ago

Full-time • Entry Level

Onsite • South Bend, IN

1-10 employees

Resume

Match Score

Upload and Match ResumeTrack Jobs with Teal

Morrison Industrial Equipment is looking for a Full Time Parts & Service Management Associate at our South Bend location, located at 2505 North Foundation Drive. Candidates must also be willing to work out of our Elkhart branch, located at 2988 Paul Drive. Our Management Associates work within both the parts and service departments, gaining versatile experience with lots of opportunities for growth within the company. This position would require a valid, good-standing driver’s license. This position would also be subject to a pre-employment drug screen, physical exam, and background check for any position within the company. This team member works Monday-Friday, first shift hours, and works 40 hours a week with the opportunity for overtime. Compensation for this role ranges from 60,000-72,000/year, dependent on experience.

Looking up and ordering parts.
Receiving and processing parts.
Working with customers to fulfil orders.
Reviewing and approving work orders.
Assisting with customers’ quotes.
Respond to phone calls and email management.
Vendor communication.
Inventory management.
Additional duties, as assigned.
Processing of technician timecards and organizing weekly payroll.
Opening, processing, and monitoring of work orders to ensure successful and efficient service.
Proactively contacting customers to provide repair status of units.
Debriefing with technicians at the conclusion of each day for the purpose of efficient scheduling.
Repair estimate preparation, presentation, and processing.
Processing of warranty claims.
Answering phones and assisting customers with a positive customer focused attitude.
Assisting with rental inquiries, quotations, set-up and deliveries.
Additional duties, as assigned.

Strong organizational skills.
Self-motivated, with a strong desire to learn.
Skilled at multi-tasking.
Excellent problem-solving abilities.
Strong customer relation skills.
Clear and concise written and verbal language skills.
Basic mechanical knowledge.
Intermediate level computer skills including but not limited to Microsoft Office 365 including Outlook, Word and Excel.
Pass a drug screen, background check, and physical.
Valid, good-standing driver’s license.

We offer health, dental, vision, FSA options, life, and disability insurance available on the first day of employment.
In addition to this, after 90 days of employment, we also offer a generous paid time off schedule, paid holidays, a retirement plan with match 50% of the first 6% you contribute, up to $2,500 per year.
You will also be able to enjoy perks such as employee referral incentives, wellness program, and an employee assistance program.

Track Jobs with Teal

Job Search Resources

•

Resume Builder

•

Resume Examples

•

Cover Letter Examples

Parts & Service Management Associate

Job Search Resources

Tools

Career Hubs

Guides

Company