Parts Sales Specialist

Integral dx•Montevideo, MN

1d•$16 - $19

About The Position

The Integral dx Parts Sales Specialist's primary responsibilities are to field customer calls, emails, assisting in parts selection process and cradle to grave order fulfilment. Providing product support knowledge to ensure accurate parts are selected, quoted, sold, packaged and shipped to the customer with correct paperwork. Liaison for intercompany transfers within the RITALKA Organizations. Regular communication with supply chain to ensure accurate stocking levels and lead time generation. Timely communication to internal and external customers.

Requirements

High school degree or GED
Computer skills and experience in Microsoft Suite
Ability to read and understand written information
Identify problems and review information
Ability to read or learn to read electrical, hydraulic and pneumatic schematics
Ability to read exploded parts drawings and bills of material
Ability to communicate technical status with engineering and management
Ability to travel between company locations
Use math skills to solve problems.
OR Any combination of education and experience that would provide the required skill and knowledge for successful performance would be acceptable.

Responsibilities

Taking phone calls to support parts sales
Creating sales orders and processing shipments
Setting up new customer profiles
Requisitions transportation quotes from carriers
Contacts carrier representative to make arrangements and to issue instructions for loading and unloading products
Coordinates shipping
Ability to understand and willingness to follow existing QC processes
MRP and documentation processing
Processing product returns
Data analysis
Parts promotion marketing efforts