Parts Sales Representative CAI

Cox Enterprises • Lancaster, NY

3d • Hybrid

About The Position

The Parts & Sales Representative is responsible for driving parts revenue growth by developing and maintaining strong customer relationships within an assigned territory. This role focuses on proactive field sales, consultative customer engagement, and close collaboration with internal teams to ensure customers receive the right parts solutions to support uptime and performance. This position owns territory sales execution while serving as a key liaison between customers, inside sales, and parts support teams.

Requirements

• 2+ years outside or field sales experience, preferably in parts, automotive, fleet, heavy duty, or related industries
• Strong relationship-building, communication, and negotiation skills
• Proven ability to manage sales territory independently and prioritize effectively
• Comfort working in a fast-paced, performance-driven environment
• Proficiency with CRM systems, Microsoft Office, and mobile sales tools
• Valid driver’s license with ability to travel within assigned territory

Nice To Haves

• Experience selling truck, trailer, diesel, or fleet-related parts
• Knowledge of dealership or fleet service operations
• Demonstrated history of meeting or exceeding sales goals

Responsibilities

• Manage and grow parts sales within an assigned geographic territory
• Build and maintain long-term relationships with existing customers while identifying and developing new accounts
• Conduct regular in-person customer visits to understand customer operations and parts needs
• Promote parts programs, pricing, specials, and value-added solutions
• Prepare and present quotes, pricing, and proposals in alignment with company guidelines
• Partner with Inside Parts Sales, Service and Operations teams to ensure seamless customer support
• Act as a point of contact for customer questions, concerns, and issues resolutions
• Communicate customer needs, demand trends, and feedback to internal teams
• Monitor market conditions and competitor activity within the territory
• Maintain accurate customer records, sales activity, and forecasts in CRM and internal systems
• Track and report sales performance and pipeline activity
• Ensure sales documentation and customer data are accurate and complete
• Meet or exceed assigned sales targets and performance metrics

Benefits

• The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company’s needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members.
• Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
• Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO).

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed