Parts Sales Counterperson 1

Papé Jobs•Aurora, OR

13h•Onsite

About The Position

Pape’ Machinery, Inc., a premier capital equipment dealer in the West, is seeking a motivated and customer-oriented Parts Sales Counterperson I to join their team in Donald, OR. The company emphasizes investment in employee growth through robust training programs and continuous support, offering competitive compensation, exceptional benefits, and a strong work-life balance. In this role, the Parts Sales Counterperson I will serve as the primary parts expert for customers needing to maintain and repair their equipment. This involves engaging with customers both in person at the counter and over the phone to identify their needs and provide accurate recommendations. The role requires utilizing product literature, specialized software systems, and a growing knowledge of parts and equipment to offer timely solutions. Success in this position hinges on the ability to translate technical details into actionable parts support, build trust, and foster lasting relationships with clients through a positive attitude, attention to detail, and commitment to finding the best solutions. The company values contributions, supports growth, and rewards dedication.

Requirements

Must be able to work Saturdays during our busy season (generally March – September).
Verifiable parts counter experience or applicable mechanical/service experience.
Basic knowledge of parts inventory.
Self-motivation and assertive drive.
Ability to perform at a high level in a fast-paced and team-oriented environment.
Ability to communicate effectively with customers by telephone and in person to sell company parts and other services.
Above-average organizational skills.

Responsibilities

Be the go-to parts expert for customers looking to maintain and repair their equipment.
Ensure customers get the right parts—when they need them most, whether face-to-face at the counter or over the phone.
Actively engage with customers to identify their needs and provide recommendations.
Use product literature, specialized software systems, and knowledge of parts and equipment to offer timely and accurate solutions.
Translate technical details into actionable parts support.
Build trust and create lasting relationships with clients.

Benefits

Competitive pay based on your skills, training, and experience level.
401(k) & Roth 401(k) Retirement Plans with Company Match.
Medical, Dental, Vision and Prescription Insurance.
Flexible Spending Accounts (Flex Plans).
Life Insurance.
Short- and Long-Term Disability Insurance.
Employee Assistance Program.
Online and Instructor-Led Training.
Tuition Reimbursement for Training Programs.
Progressive Vacation Plans (80 hours of vacation, prorated for new hires based on start date, with tiers based on seniority).
Sick Leave (40 hours).
8 Paid Holidays each year.
Advancement opportunities (promotion from within).
Stability and reputation (family-owned, fourth-generation company with over 160 locations, over 4,000 members and 85 plus years of experience, known for stability, honesty and integrity).
Largest equipment inventory in the West and unparalleled parts inventory.
Open-door policy where your voice will be heard and your opinions will matter.
Training and mentoring to prepare you for your role and continued learning to grow your skills.