Parts Retail Counter Sales - Mercedes-Benz of Hanover

Group 1 Automotive • Hanover, MA

76d

About The Position

Mercedes-Benz of Hanover is part of fast-growing Group 1 Automotive, a leader in automotive retail, and we are looking to add a qualified Automotive Parts Retail Counter Salesperson to our team. In addition to competitive pay, we offer our associates the following benefits: Health, Dental & Vision Insurance, Life and Disability Insurance, 401(k) plan with company match, Employee Stock Purchase Plan, Employee Vehicle Purchase Program, Professional work environment, with job training and advancement opportunities.

Requirements

• Automotive parts department experience is preferred
• Excellent customer service skills
• Professional appearance and work ethic
• Ability to work well in a process-driven environment
• High school diploma or equivalent
• Valid driver license in the state that you will work and a good driving record

Responsibilities

• Meet and assist the customer in a courteous and professional manner, providing them with the information they need
• Assist technicians, service advisors, and the sales department in identifying, locating, and obtaining the correct automotive parts for repairs or maintenance
• Manage parts inventory, shop supplies, and maintain accurate records using inventory management systems
• Process orders, receive and stock incoming parts, and ensure inventory is stocked in the correct location
• Maintain the parts department in a clean and organized manner
• Accurately price parts and accessories using the proper pricing source and keep the computer system up to date
• Answer telephone calls promptly and provide professional service ensuring the customer's needs are met
• Inform customers of any current specials
• Demonstrate behaviors consistent with the Company's Values in all interactions with customers, co-workers, and vendors
• This role requires strong communication skills, attention to detail, a sense of urgency, and a solid understanding of automobiles to ensure efficient and accurate service for both internal and external GP1 employees.

Benefits

• Health, Dental & Vision Insurance
• Life and Disability Insurance
• 401(k) plan with company match
• Employee Stock Purchase Plan
• Employee Vehicle Purchase Program
• Professional work environment, with job training and advancement opportunities

What This Job Offers

• Job Type: Full-time
• Industry: Motor Vehicle and Parts Dealers
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees