Parts Sales Asso, Rtl ES LVL 1

United Fidelity Bank
Onsite

About The Position

The Parts Retail Associate position at AutoNation involves interacting with customers and technicians to assist them in purchasing automotive parts and accessories. The primary goal is to create an exceptional buying experience to build customer loyalty. AutoNation is one of the largest automotive retailers in the United States, a Fortune 150 company, offering innovative products, exceptional services, and comprehensive solutions across a nationwide network of dealerships. They provide new and used vehicles, customer financing, parts, and expert maintenance and repair services. The company is currently undergoing a significant multi-year digital transformation. AutoNation is committed to creating a diverse, equitable, and inclusive environment and making a positive impact in communities, notably through its DRV PNK mission, which has raised over $40 million for cancer-related causes.

Requirements

  • Three (3) years or more as an automotive Parts professional.
  • High School diploma or equivalent.
  • Proven ability to provide an exceptional customer experience.
  • One year of experience in an automotive parts department.
  • One year of sales experience.

Responsibilities

  • Promptly meet and assist both the technician and the retail guest in a friendly and courteous manner.
  • Obtain the correct parts and accessories for both the technician and the retail guest in a timely manner.
  • Accurately price parts and accessories using the proper pricing source and transfer the information to the proper document and computer system.
  • Answer telephone calls promptly, courteously, and make every effort to satisfy the caller’s inquiry.
  • Stock incoming inventory in the correct location.
  • Maintain the parts department in clean and orderly manner.
  • Provide customers with needed information and offer additional sales opportunities.
  • Create and maintain merchandising display to promote product sales.
  • Provide an exceptional customer experience to drive loyalty.

Benefits

  • Competitive compensation
  • 401k matching
  • Insurance plans (health, dental, vision)
  • Maternity benefits
  • Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear
  • Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers
  • Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide
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