Parts Professional

Factory Motor Parts Careers • Winona, MN

4d

About The Position

Do you have a passion for Customers and Cars? Factory Motor Parts is looking for an experienced and customer focused Automotive Parts Professional ! This position will answer phone calls to identify customer needs, sell automotive parts, and strengthen the overall relationship between Factory Motor Parts and the Customer. Additional responsibilities include: Looking up auto parts in our FMP parts catalog system Process customer orders with high degree of accuracy Trouble shoot and make recommendations to meet customer needs Maintain strong product knowledge of auto parts, warranties, promotions, and sales programs Performs other duties as assigned.

Requirements

• A qualified candidate will have previous automotive parts counter experience in either a retail store or other setting where finding the right part was an essential function of the job.
• 3 Years experience with Automotive Parts
• 1-2 years previous sales and customer service experience
• Ability to look up parts in parts cataloging systems
• Excellent verbal and written communication skills
• Drug screen and background check administered as a condition of employment.

Nice To Haves

• Strong background in mechanics & ASE certification is a plus

Responsibilities

• Looking up auto parts in our FMP parts catalog system
• Process customer orders with high degree of accuracy
• Trouble shoot and make recommendations to meet customer needs
• Maintain strong product knowledge of auto parts, warranties, promotions, and sales programs
• Performs other duties as assigned.

Benefits

• medical
• dental
• vision
• life
• 401K
• profit sharing
• paid holidays/vacation/sick time
• STD/LTD

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed