Parts Procurement Representative

Block Imaging Parts & Service LLC • Delhi Charter Township, MI

4h • Hybrid

About The Position

The Parts Procurement Representative plays a vital role within the Service Experience Center, ensuring imaging service teams have timely access to the parts needed to keep critical healthcare technology running. This position partners closely with engineers, vendors, and internal teams to source, track, and manage parts efficiently while maintaining accuracy, cost control, and service excellence. Through proactive coordination and problem-solving, the role directly supports rapid equipment repair and minimal downtime for customers. The ideal candidate is detail-driven, customer-focused, and motivated by contributing to high-quality patient care through operational excellence. This position offers the possibility of remote work.

Requirements

• Ability to set and meet goals, meet deadlines, and organize work to be completed in a timely manner.
• Solve problems using initiative and critical thinking skills.
• Ability to work on concurrent projects and ensure timelines are met.
• Capable of building positive working relationships with team members, customers and vendors.
• Ability to be flexible and resolve situations with confidence and mature leadership.
• Team player who will foster communication among teams and share.
• Associates degree (or equivalent experience)

Responsibilities

• Manage incoming part requests, including quoting, sourcing, purchasing, and timely follow-up.
• Build strong vendor relationships by providing fast and exceptional customer experience.
• Locate required parts from inventory or external suppliers and negotiate pricing when needed.
• Collaborate with shipping and service teams to coordinate turn-key parts and shipping.
• Develop creative solutions to resolve sourcing or delivery challenges.
• Maintain positive, professional communication with customers, suppliers, and internal teams.
• Conduct follow-up calls to ensure customer satisfaction and support ongoing relationship building.
• Other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree
• Number of Employees: 101-250 employees