Parts Pro | Automotive Parts Specialist

Pull-A-Part of Henrico LLCConley, GA
384d

About The Position

The Parts Pro | Automotive Parts Specialist at Pull-A-Part is responsible for assisting customers with their automotive needs, providing excellent customer service, and ensuring the cleanliness and organization of the store. This role emphasizes safety, environmental stewardship, and adherence to company values while engaging with customers to identify and process auto parts efficiently.

Requirements

  • Commitment to delivering friendly, helpful, and professional customer service
  • Experience in a retail or customer service position
  • Advanced automotive parts knowledge - must be able to identify the majority of parts
  • Good administrative & organizational skills (including cash management)
  • Ability to work in a face paced, team-oriented environment
  • Good computer skills with the ability to navigate mobile devices
  • Ability to multi-task
  • Willing and able to stand, walk, bend, lift 50lbs, and stretch as required by a specific task
  • Must work retail store hours including overtime, weekends, and some holidays
  • Be willing and able to work in an industrial environment (mainly indoors & some outdoors) with exposure to different weather conditions
  • Reliable means of transportation to work

Nice To Haves

  • Auto parts sales experience
  • Bi-lingual in English and Spanish

Responsibilities

  • Participate in a culture that focuses on 'Safety First' & 'Environmental Stewardship' and adheres to environmental, health, and safety standards
  • Perform all daily tasks with a positive attitude and a focus on the four core company values - Respect, Help, Learn & Grow
  • Prioritize the cleanliness and appearance of the facility and your work area
  • Listen to and interact with customers to deliver friendly, helpful, and professional customer service
  • Accurately identify auto parts for purchase
  • Help customers use our digital kiosks or mobile devices to look up inventory
  • Process cash & credit card transactions for customers at admissions & checkout
  • Receive and process car titles and other paperwork
  • Read, interpret, and enter data into our computer systems for accurate record keeping
  • Provide warranty information to customers
  • Communicate sales promotions and upcoming events to customers
  • Meet personal and team performance goals
  • Abide by the Company Playbook, which includes all company policies, safety guidelines, and standard operating procedures (SOP's)
  • Comply with the company dress code policy
  • Learn new skills; assist your teammates; and complete other retail tasks as directed

Benefits

  • Medical Insurance - low-cost medical insurance to team members and their additional household members
  • Dental Insurance - low-cost dental insurance to team members and their additional household members
  • Vision Insurance - low-cost vision insurance to team members and their additional household members
  • Life Insurance - FREE life insurance to team members
  • 401(k) - 100% company match on the first 3% of contributions and 50% match on the next 2%
  • Paid Holidays & Vacation - 9 paid holidays and paid vacation time based on length of service
  • On-The-Job Training - consistent training and development opportunities
  • Employee Referral Program - bonus of $500 for successful referrals
  • Employee Assistance Program (EAP) - free confidential counseling services

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What This Job Offers

Job Type

Full-time

Education Level

No Education Listed

Number of Employees

11-50 employees

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