Parts Person IV (CMD-232) (2116)
About The Position
Job purpose Perform all aspects of tasks associated with inside sales of products and services that meet the requirements of WPI customers. Duties and responsibilities Take customer orders or quotes by phone, fax, e-mail, or walk-in. Great customer service Takes a leadership role in training Parts I, II & III Research and update information supplied by the vendors. Review buyout purchases and confirm follow-ups Review and resolve reports Assist with inventory control on stock levels and returns Assist Parts Manager with monthly sales forecast. Attend training classes to increase product knowledge. Perform other duties as assigned. QualificationsQualifications Must have at least 5 years of previous experience. Must High School Diploma or equivalent. Some mechanical background or knowledge preferred. Knowledge, Skills, and Abilities Must meet goals and objectives set forth by the company. Must have ability to maintain confidential information. Must be computer literate and proficient in a Windows based environment. Must be dependable and work independent. Must maintain good client relations. Must have the ability to effectively operate various types of office equipment (fax, scanner, printer copier, etc.). Must have the ability to effectively operate forklift. WPI is an EEO/AA (equal opportunity/affirmative action) institution and does not discriminate on the basis of sex, age, race, color, religion, physical or mental disability, creed, national origin, veteran status, sexual orientation, genetic information, gender identity, or gender expression in the programs or activities which it operates. En Espanol WPI es una institució n EEO/AA (igualdad de oportunidad/acció n afirmativa) y no discrimina en base al sexo, edad, raza, color, religión, discapacidad física o mental, credo, origen nacional, estatus veterano, orientació n sexual, informació n genética, identidad de género, o expresió n de género en los programas o actividades los cuales opera.
Requirements
- Must have at least 5 years of previous experience.
- Must High School Diploma or equivalent.
- Must meet goals and objectives set forth by the company.
- Must have ability to maintain confidential information.
- Must be computer literate and proficient in a Windows based environment.
- Must be dependable and work independent.
- Must maintain good client relations.
- Must have the ability to effectively operate various types of office equipment (fax, scanner, printer copier, etc.).
- Must have the ability to effectively operate forklift.
Nice To Haves
- Some mechanical background or knowledge preferred.
Responsibilities
- Take customer orders or quotes by phone, fax, e-mail, or walk-in.
- Great customer service
- Takes a leadership role in training Parts I, II & III
- Research and update information supplied by the vendors.
- Review buyout purchases and confirm follow-ups
- Review and resolve reports
- Assist with inventory control on stock levels and returns
- Assist Parts Manager with monthly sales forecast.
- Attend training classes to increase product knowledge.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
