Parts Outside Sales Associate

Doral Automotive Group • Miami, FL

11d

About The Position

Solicits parts business from assigned accounts through personal and phone contacts.

Requirements

• Valid driver’s license and clean driving record
• Hands-on, team-oriented, and committed to business improvement processes
• Strong problem-solving capabilities and attention to detail
• Strong negotiation and sales skills
• Professional demeanor and excellent customer service skills
• Excellent verbal/written communication skills
• Excellent interpersonal communication abilities, including the ability to give full attention to what other people are saying and taking time to understand them, asking questions as appropriate, and managing and understanding others’ reactions to have constructive and cooperative working relationships
• Professional personal appearance, including appropriate work attire and personal hygiene
• Excellent time management skills
• Basic MS Office knowledge; computer software/internet proficient

Nice To Haves

• Bilingual preferred
• Familiarity with specific dealer brand parts is preferred

Responsibilities

• Visits assigned customers.
• Prospects for new customers.
• Communicates parts orders to counter people.
• Advises whether status is stock or emergency.
• Checks with customers to ensure that delivery date of non-stock items is acceptable before ordering.
• Reviews any special orders with the parts manager and obtains his/her approval.
• Obtains parts manager's approval for any special pricing.
• Advises counterperson on delivery instructions.
• Follows up on parts orders to ensure that customers have been served properly.
• Coordinates service sales with service salespeople.
• Turns in completed call reports, time sheets and expense reports.
• Updates customer records to reflect changes to customers' names, addresses etc.
• Adds new customers to appropriate mailing lists.
• Attends training seminars when possible.
• Acts as a public relations liaison for the dealership.
• Maintains professional appearance.
• Other tasks as assigned.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed