Parts Manager

Midwest Peterbilt Group • Ankeny, IA

127d

About The Position

The Parts Manager is responsible for running a profitable and efficient parts department. They will accomplish objectives through the use of proper purchasing procedures, inventory control, pricing, merchandising, displaying, advertising, and staff utilization. Parts Managers will direct, coordinate, and evaluate the overall direction of the Parts Department and Parts employees.

Requirements

• High School graduate or GED; or equivalent combination of education and experience
• 5 years’ experience in heavy-duty truck parts required
• Prior management experience preferred
• The ability to read and understand information and ideas presented in writing
• The ability to listen and understand information and ideas presented through spoken words and sentences
• Able to communicate information and ideas in writing or verbally so others will understand
• Give full attention to what other people are saying, taking the time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times
• Resolve complaints and problems as they arise from customers and employees
• Develop and motivate a team of 20 or more employees
• The ability of performing basic math as well as calculating figures and amounts such as discounts, interest, commissions, percentages, and statistics
• Interact well with managers, employees, customers, and the general public
• Analyze complex business problems and initiate multifaceted solutions
• Must have a valid driver’s license and meet insurability requirements with the Company’s insurance company

Responsibilities

• Supervise the day-to-day operations of the Parts Department
• Work with the Service Manager to ensure a timely turnaround of parts needed for internal jobs
• Coordinate Parts operations in accordance with the Company’s policies, principles, and procedures
• Research new products and maintain up-to-date product offerings
• Understand and oversee inventory controls
• Oversee Outside Parts Sales personnel
• Conduct meetings with Parts employees to discuss activities and problems of mutual interest and to develop strategies for a more efficient operation
• Handle customer complaints immediately and according to the Company’s guidelines
• Strive for harmony and teamwork with all other departments
• Interviewing and hiring of new employees for the Parts Department
• Motivate, counsel, and monitor the performance of all Parts Department staff
• Train Parts personnel on products and Department procedures
• Assign training requirements for Parts employees
• Conduct performance reviews
• Reward and discipline Parts employees as needed
• Merchandise the Parts inventory to meet sales and profit targets
• Forecast goals and objectives for the Department and strive to meet them
• Interpret financial statements and apply that analysis to the operation of the Department

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED
• Number of Employees: 11-50 employees