PARTS MANAGER

Bruce Titus Automotive Group•Shelton, WA

14d

About The Position

Optimizes parts operations to provide exceptional customer service to the service department and outside customers while maintaining a balanced inventory and ensuring a proper return on sales. Accomplishes objectives through the use of proper purchasing procedures, inventory control, staff utilization, security, pricing, merchandising, displaying and advertising.

Requirements

Excellent computer skills required (Windows, Outlook)
Excellent analytical and organizational skills.
Bachelor's degree (B. A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry. Ability to work with mathematical concepts such as probability and statistical inference
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

Nice To Haves

Automobile Parts Specialist Certification
Medium/Heavy Truck Parts Specialist Certification

Responsibilities

Forecasts goals and objectives for the department and strives to meet them.
Hires, trains, motivates, counsels, and monitors the performance of all parts department staff.
Maintains a balanced inventory consistent with the requirements of the service department, wholesale accounts, and the do-it-yourself public.
Establishes pricing parameters in each customer category that generate sufficient gross profit to produce a satisfactory profit while maintaining customer loyalty.
Establishes individual parts inventory levels and balances them for maximum turnover.
Ensures that parts inventory turns 8 times per year.
Monitors and adjusts inventory to minimize obsolescence.
Ensures that all parts are properly tagged so that the dealership recovers full credit from the factory.
Supervises stock order procedures.
Sets and enforces a policy on the special ordering of parts. Ensures that stock orders represent at least 60 percent of all orders.
Analyzes sales, expenses, and inventory monthly to maintain profit goals.
Develops and administers an aggressive wholesale parts program to produce profit. (May not apply to all dealerships)
Ensures that the same high quality level of service provided to outside customers is also provided to internal dealership customers.
Ensures technicians are adequately supplied with all parts and materials as needed.
Conforms to policy on the special ordering of parts.
Oversees purchasing of supplies and materials for the service department.
Works with the service manager to ensure a timely turnaround of parts needed for internal jobs.
Attends managers meetings.
Holds weekly department meetings.
Analyzes departmental operations and storage layout and revises as needed for maximum effectiveness.
Provides technical assistance to parts department employees.
Monitors parts department employees' payroll records.
Coordinates a prompt, efficient, and timely flow of paperwork.
Directs shipping and receiving efforts to ensure timely processing.
Monitors daily reports such as DOC, and sales productivity.
Develops and utilizes a lost sales tracking report.
Works with marketing to develop sales promotions.
Takes advantage of all manufacturers' inventory co-op advertising.
Develops, enforces, and monitors guidelines for working with customers to ensure maximum customer satisfaction.
Handles customer complaints immediately and according to the dealership's guidelines.
Ensures that all dealership purchases are properly accounted for before payment is made.
Assists in the collection of past-due accounts.
Supervises custodians to ensure that work area is kept clean.
Enforces safety requirements, including but not limited to processing of MSDS sheets on all products carried, and OSHA Right-to-Know.
Understands, keeps abreast of, and complies with federal, state, and local regulations that may affect parts sales.
Maintains professional appearance.