Parts Manager

MCMAHON TRUCK CENTERS•Indianapolis, IN

10d

About The Position

The Parts Manager is responsible for maintaining a profitable and efficient parts department. This person will accomplish objectives through the use of proper purchasing procedures, inventory control, staff utilization, security, pricing, merchandising, displaying, and advertising. The McMahon Truck Centers' family of Mack and Volvo Truck dealerships includes locations in North and South Carolina, Indiana, Tennessee, Kentucky, and Ohio. We are looking to expand our growing team and need quality employees to help us do so. If you’re looking for a career path and opportunity to grow, submit your application today!

Requirements

A four year college degree (or significant pursuance thereof) is desired
Computer skills in excel, word, and customer relationship management software
A minimum of three year of supervisory experience
Excellent communication and managerial skills Sales management and/or sales experience

Responsibilities

Forecast goals and objectives for the department and strive to meet them.
Strive for harmony and teamwork with all other departments.
Work with the Service Manager to ensure a timely turnaround of parts needed for repair jobs through the shop.
Prepare and administer an annual operating budget for the parts department.
Maintain awareness of current and projected market conditions; develop and implement appropriate strategies and programs to attain departmental objectives.
Attend managers' meetings prepared to discuss department.
Understand, keep abreast of, and comply with federal, state, and local regulations that may affect parts sales.
Hire, train, motivate, counsel, and monitor the performance of all parts department staff.
Direct and schedule the activities of all parts department employees.
Provide technical assistance to parts department employees.
Conduct meetings with parts department employees to discuss activities and problems of mutual interest and to develop strategies for a more efficient operation.
Monitor parts department employees' payroll records.
Develop, enforce and monitor guidelines for working with customers to ensure maximum customer satisfaction.
Handle customer complaints immediately and according to the dealership's guidelines.
Establish and enforce a pricing policy that balances volume, customer loyalty, and the cost of doing business. Monitor and adjust inventory to minimize obsolescence. Provide yearly physical inventory.