Parts Manager

Battleground Kia•Greensboro, NC

About The Position

Battleground Kia is looking for a Parts Manager to lead our Parts staff in providing excellent customer service while effectively managing the department’s inventory, inventory control, and warehouse operations. The ideal candidate will flourish in a fast-paced and professional workplace while focusing on and executing the department’s goals in terms of sales and profitability. About Us At Battleground Kia we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Battleground Kia is absolutely critical to its success. Our goal is to continue delivering the same award-winning service and value that our community has come to expect from our dealership through the years. Compensation and Benefits This is a full-time role that offers: 401k Paid Holidays Paid Vacation Health, Dental and Vision insurance at group rates Basic Life Insurance Accident and Critical Illness insurance Growth opportunities

Requirements

High School Diploma or equivalent
Computer and administrative skills
Excellent customer service skills
Strong organizational and time management skills
Ability to coordinate multiple tasks and prioritize work
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
Ability to calculate figures and amounts such as discounts, interest, commissions, and percentages

Nice To Haves

Prior experience with auto parts sales (preferred)

Responsibilities

Maintain accurate inventory records, analyze parts sales trends, and make proactive adjustments to ensure high gross profit
Monitor inventory performance and manage inventory levels for each of the parts categories
Establish and maintain positive relationships with parts vendors
Train, coach, develop, and motivate parts staff to enhance performance and increase sales
Actively promote competitive pricing, promotional offers and customer loyalty programs
Handle customer service inquiries in a timely and professional manner
Consistently update customer contact information
Ensure cleanliness and organized appearance of the parts area
Oversee the parts sales process from start to finish
Be able to read and understand the parts catalog when looking up parts.
Answer phone calls, providing price quotes and other information
Review estimates to be sure the parts that are ordered are correct and all pricing is in line with the estimate.
Pull and fill orders from stock
Maintain weekly bin checks to ensure accuracy of stock.
Locate out-of-stock parts from outside sources and submit an emergency order, if necessary.
Make sure all internal requests for parts are billed on service repair order.
Receive payment from retail customers or obtain credit authorization.
Set up orders for daily shipment, delivery, or pick-up