Parts Manager

LandPro Equipment LLC•Town of Clarence, NY

11d

About The Position

Responsible for parts operations within the dealership to provide the highest level of external and internal customer satisfaction while maximizing return on investment through parts sales, inventory control, and expense control. Execute Parts Department standard processes.

Requirements

1+ years experience in Parts Department operations
Experience leading others
Ability to use standard desktop load applications such as Microsoft Office and internet functions
Ability to write and speak effectively to individuals and groups
Ability to analyze and interpret internal reports
Ability to work extended hours and weekends
Excellent customer service skills
High School Diploma or equivalent experience

Responsibilities

Works with the Aftermarket Manager to develop and follow an annual parts department budget to provide realistic, attainable, and measurable parts sales and profit goals compatible with overall dealership financial and operational objectives
Monitors parts sales on a monthly basis to ensure achievement of budgeted sales and profit goals
Participates in the development and execution of the Aftermarket Parts Marketing Plan
Assists with the development and training of parts personnel and may complete performance reviews of parts counter salespeople and parts staff
Maintains an accurate and effective parts inventory control system that includes a perpetual and/or annual physical inventory and proper counter procedures
Assists with counter sales to support customer needs
Maintains all department tools, equipment, and vehicles in good working order
May submit warranty claims and return claims within the required time frame to receive maximum credits allowed
May perform recruiting, staffing, and employee development activities
Responsible for other duties as assigned by your manager