Parts Manger

Route 24 Auto Group•Mansfield, MA

About The Position

Station GMC is in search of an experienced Parts Manager for our busy dealership. Position Summary: The Parts Manager is responsible for managing the Parts Department in a profitable and professional manner that is consistent with Route 24 Auto Group’s core philosophies, principles, and values.

Requirements

5+ years’ experience as a Parts Manager or Assistant Parts Manager with proven track record
Must be proficient in Microsoft Office Suite including Word, Excel, and Outlook
Must be able to proficiently use CDK and Reynolds and Reynolds

Responsibilities

Attain profitability objectives using proper purchasing procedures, inventory control, staff utilization, security, pricing, merchandising, and advertising. Analyze monthly to maintain goals.
Effectively assemble, motivate, train, mentor and provide leadership to a team of parts associates.
Create a collaborative culture that maximizes each employee’s individual potential.
Ensure that all company policies, procedures, programs, and strategies are followed and executed effectively.
Set a professional standard that always reflects favorably on The Company.
Report any situation or condition that would jeopardize the safety, welfare, or integrity of the dealership, its customers, or employees to management.
Prepare and administer an annual operating budget for the parts department.
Maintain a balanced inventory consistent with the requirements of the service department, body shop, wholesale accounts and the do-it-yourself public.
Establish pricing parameters in each customer category that generate sufficient gross profit to produce a satisfactory profit while maintaining customer loyalty.
Establish individual parts inventory levels and balance them for maximum turnover.
Ensure that parts inventory turns __X___ times per year.
Monitor and adjust inventory to minimize obsolescence.
Ensure all parts are properly tagged so the dealership recovers full credit from the factory.
Supervise stock order procedures.
Set and enforce a policy on the special ordering of parts. Ensures that stock orders represent at least __X___ percent of all orders.
Ensure that the same high-quality level of service provided to outside customers is also provided to internal dealership customers.
Work with the Service manager and Body Shop Manager to ensure a timely turnaround of parts needed for internal jobs.
Attend and hold meetings as needed.
Analyze departmental operations and storage layout and revise as needed for maximum effectiveness.
Monitor parts department employee timecard and payroll records.
Coordinate a prompt, efficient and timely flow of paperwork and submit all necessary invoices, paperwork and information needed by the office for monthly reconciliation in a timely manner
Direct shipping and receiving efforts to ensure timely processing.
Direct outside parts and counter sales efforts, including a telemarketing program to keep in contact with customers.
Develop sales promotions
Take advantage of all manufacturer inventory co-op advertising.
Develop, enforce, and monitor guidelines for working with customers to ensure maximum customer satisfaction.
Handle customer complaints immediately and according to the dealership guidelines.
Ensure that all dealership purchases are properly accounted for before payment is made.
Assist in the collection of past-due accounts.
Maintain professional growth and development through self-directed learning activities and involvement in professional organizations
Encourage a high work ethic by demonstrating appropriate and acceptable behavioral skills
Enforce safety requirements, including but not limited to, forklift training and operation, processing of MSDS sheets on all products carried and OSHA Right-to-Know.
Always maintain a professional appearance and demeanor, including work areas
Understand, keep abreast of, and compliy with federal, state and local regulations that may affect parts sales.
Conduct yourself professionally while in the workplace
Treat each customer and co-worker with kindness and respect
Other tasks as assigned