Parts Manager

Swickard Eugene, LLC d/b/a BMW of Eugene • Eugene, OR

77d

About The Position

The Parts Manager is responsible for overseeing the operations of an automotive parts department, ensuring efficient inventory management, customer service, and sales. This role involves managing a team of parts specialists, maintaining accurate inventory records, and ensuring customer satisfaction.

Requirements

• Demonstrates a high 'HQ' (Hospitality Quotient) consisting of kindness & optimism, intellectual curiosity, work ethic, empathy, self-awareness, and integrity.
• Education: High school diploma or equivalent.
• Experience: 5+ years of experience in automotive parts management or a related field.
• Strong knowledge of automotive parts and systems.
• Excellent organizational and time management skills.
• Ability to work independently and as part of a team.
• Strong communication and interpersonal skills.
• Proficiency in Microsoft Office Suite.

Responsibilities

• Develop and implement inventory management strategies to optimize stock levels and minimize costs.
• Monitor inventory levels and reorder parts as needed to avoid stockouts or excess inventory.
• Implement a system for tracking parts usage and identifying slow-moving items.
• Conduct regular inventory audits to ensure accuracy and identify discrepancies.
• Ensure that customers receive prompt, courteous, and efficient service.
• Train and supervise parts specialists to provide excellent customer service.
• Resolve customer complaints and address any issues promptly.
• Develop and implement sales strategies to increase parts sales and revenue.
• Motivate and support parts specialists to achieve sales targets.
• Analyze sales data to identify trends and opportunities for improvement.
• Recruit, hire, and train parts specialists to meet the department's needs.
• Provide ongoing supervision and support to parts specialists.
• Evaluate staff performance and address any issues promptly.
• Negotiate with suppliers to obtain favorable pricing and terms.
• Place orders with suppliers and ensure timely delivery of parts.
• Manage relationships with suppliers and resolve any issues promptly.
• Develop and implement procedures for parts receiving, storage, and retrieval.
• Ensure that the parts department is organized, clean, and safe.
• Manage the department's budget and control costs.
• Other duties as assigned.

Benefits

• Career Path – Swickard isn’t just a J-O-B. You’ll learn and grow into different roles and be able to take on new leadership responsibilities.
• Positive Culture - Be part of a supportive and collaborative team.
• Growth Opportunities - Opportunities for continued personal and professional growth.
• Competitive Compensation - Enjoy a competitive salary and comprehensive benefits package.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED