Parts Lead

LINDER INDUSTRIAL MACHINERY COGreenville, NC
13d

About The Position

Coordinates activities of Parts Department; serves as internal resource for employee and customer issues.

Requirements

  • Associate Degree (AA) or equivalent from two-year college/technical school or equivalent combination of education and experience
  • Proficient computer skills
  • Excellent interpersonal skills
  • Ability to read and interpret documents such as operating and maintenance instructions and procedure manuals

Responsibilities

  • Completes purchase orders and related documentation accurately and in a timely manner
  • Coordinates flow of materials with other internal departments
  • Prepares routing slips, materials requisitions, and job order
  • Participates in the process of adjusting work schedules for Parts employees as needed
  • Recommends and implements measures to improve performance of department
  • Assists Parts employees in resolving customer issues
  • Utilizes industry data – including manuals and electronic data – to determine specific parts needed by customers
  • Provides diagnostic assistance to customers
  • Contacts vendors to order parts needed
  • Requisitions parts from central parts department
  • Reviews invoices to verify parts received reflect parts ordered on original requisition form
  • Stores parts in designated area and issues parts to service department/customers as needed
  • Maintains records of parts received and distributed; inventories parts in warehouse periodically
  • Interfaces with manufacturer representatives to ensure proper discounting and payment of rebates
  • Processes manufacturer annual returns, ensuring necessary parts are reordered for inventory
  • Periodically makes visits to customers
  • Attends joiful meetings
  • Provides weekly reports and follows up on open documents, open back orders, parts-on-hand with no bin location
  • Seeks opportunities to increase Parts revenue, interfacing with General Parts Manager on possible implementation of additional revenue sources
  • Informs Regional Manager of any performance issues within Parts Department
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