Parts Expert
About The Position
We're seeking a talented Parts Expert to join the Transwest Team! Transwest is a leading provider of top-quality commercial trucks and transportation solutions. Committed to reliability and customer satisfaction, Transwest is dedicated to driving success in the transportation industry. Why join the Transwest Team? Exceptional Leadership Beautiful, Updated & Clean Environment Competitive PTO & Benefits Packages Company Training Opportunities for Advancement Quick & Efficient Interview Process We offer a full benefits package for eligible employees including: Medical, Dental, and Vision Insurance Life (Voluntary and Employer Paid) and Disability Insurance 401(K) with company match beginning with your first contribution. HSA and/or FSA Paid Time Off, Sick Time, and Company Paid Holidays Employee Car Discount Program
Requirements
- High school diploma or equivalent.
- Valid driver's license and MVR in good standing.
- Excellent written and verbal communication skills.
- Multitasking Skills
- Customer Service Skills
- Conflict Resolution Skills
- Detail Oriented
- Quick Thinking
- Emotional Intelligence
- Computer Efficiency
- Ability to work any shift if needed.
- Ability to successfully complete a general abilities assessment.
- Ability to pass a post-offer background check, physical and drug screen.
Nice To Haves
- Previous experience in a similar role.
- Knowledge of diesel engines, gas engines, drive train and suspension.
- Heavy and medium duty truck industry experience.
Responsibilities
- Drive parts sales.
- Answer incoming calls.
- Follow-up on orders.
- Respond to customer inquiries.
- Provide information and updates.
- Record departmental data and make suggestions for improvement.
- Document customer quality issues and make suggestions for improvement.
- Learn and educate others of relevant policies, procedures regarding purchases, returns, credit terms, etc.
- Maintain familiarity with all inventory products and merchandising programs and ordering systems.
- Provide troubleshooting support and service.
- Process orders in a timely and accurate manner.
- Set an example of professionalism and positivity.
- Maintain an orderly and safe working environment.
- Additional duties as assigned.
Benefits
- Medical, Dental, and Vision Insurance
- Life (Voluntary and Employer Paid) and Disability Insurance
- 401(K) with company match beginning with your first contribution.
- HSA and/or FSA
- Paid Time Off, Sick Time, and Company Paid Holidays
- Employee Car Discount Program
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1,001-5,000 employees
