Parts Expeditor - Earthmoving

Thompson TractorBirmingham, AL

About The Position

The Parts Expeditor is responsible for processing service department parts orders, working both independently and on a team. The individual in this position must be familiar with machinery including earthmoving equipment, on-highway trucks, and allied products. The Parts Expeditor will demonstrate initiative, commitment to teamwork, enthusiasm for customer service, and dedication to finding solutions in an efficient manner.

Requirements

  • High school diploma or equivalent
  • Experience using personal computers including Microsoft Word and Excel.
  • Basic typing skills are required for this position.
  • Must possess or demonstrate the ability to quickly acquire the following required skills and competencies: Skills and Competencies Telephone, verbal, and written communication skills Microsoft 365
  • Strong technical/ equipment repair skills
  • Job Training Microsoft Office ERP System Compliance training
  • Safety
  • Steel toe shoes are required
  • Non-prescription safety glasses and other PPE will be provided by TTCO
  • Speaking
  • Listening
  • Writing
  • Sitting
  • Using a keyboard
  • Reaching
  • Kneeling
  • Grasping
  • Stooping
  • Lifting up to 25 lbs.

Responsibilities

  • Process and order parts for technicians to use on work orders
  • Generate purchase orders for service department
  • Order supplies for the service department, shop supplies and safety supplies
  • Effectively communicate with service department personnel to address customer needs
  • Monitor the statuses of service orders on backorder and provide updates
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