Parts Counterperson
About The Position
As a Parts Counterperson, you will be responsible for assisting customers and technicians in obtaining required parts and supplies while achieving monthly sales targets through encouraging additional parts sales. Join us at Inland Kenworth and go ALL IN on a career that has it all. Inland Kenworth is an industry leader in the heavy-duty truck sales, service, and parts marketplace. When we say we’re ALL IN, we mean we’re all in on you and your career. We are a great place to work—with competitive pay and benefits, mentorship, growth opportunities, and a culture that prioritizes teamwork, safety, and community support. We are committed to embracing new technology, ensuring that we stay at the forefront of innovation in our industry. With over 1,700 employees across 44 locations in North America, we provide exciting employment opportunities that can drive your future growth. This position is located at our new sales and service dealership opening in El Cajon, CA.
Requirements
- High school diploma or general education degree (GED)
- 4+ years related experience in truck parts sales
- Prior parts counter sales experience or parts/warehousing knowledge
- Ability to communicate effectively both verbally and in writing
- Great interpersonal skills with the demonstrated ability to work with others
- Ability to self-manage time and set priorities while handling multiple responsibilities
- Good organizational skills with strong attention to detail
- Strong business ethics with a professional approach at all times
- Must have valid Driver’s License
- Forklift Certification or ability to attain certification
- Spanish language proficiency is required for this position to effectively serve our customer base
Nice To Haves
- Post-secondary diploma or trade certification preferred
Responsibilities
- Promote sale of parts and accessories to all customers: walk-in, telephone or internal technicians
- Provide exceptional customer service to maximum customer satisfaction
- Keep abreast of all new products and updates through continuous learning
- Locate all parts as requested by customers and/or technicians
- Prepare parts invoices and credit notes for all counter sales and issues parts for all work orders
- Participate in regular inventory cycle counts and assist in maintaining stock
- Accurately document all shipping and receiving of parts
- Maintain files and update parts related information on a regular basis
Benefits
- Medical
- Dental
- Vision
- Prescription benefits
- 401k with employer matching program
- Flexible Savings Account
- Health Savings Account (available with some medical programs)
- Long Term and Short-Term Disability
- Life Insurance and Accidental Death and Dismemberment Insurance
- Paid Time Off
- On-going training opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
