Parts Counterperson

Rosen Honda-posted 1 day ago
Full-time • Entry Level
Greenfield, WI
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Join the Rosen Automotive Family! Rosen Automotive is a family-owned and operated group of dealerships proudly serving customers in the Milwaukee and Madison areas for years. Our success comes from working together as a team just like a family. We are currently seeking an Experienced Parts Counterperson to join our Honda location in Milwaukee, WI. If you’re passionate about providing excellent customer service and enjoy being part of a supportive, collaborative team, we want to hear from you!

  • Oversee the entire sales process from start to finish.
  • Communicate effectively and professionally with customers and staff.
  • Provide accurate updates on parts status to customers.
  • Read and interpret the parts catalog to identify the correct components.
  • Answer phone calls and provide price quotes and product information.
  • Review shop estimates to verify parts accuracy and pricing.
  • Deliver high-level service to both internal and external customers.
  • Pull and fill orders from stock and maintain inventory accuracy through weekly bin checks.
  • Notify the Parts Manager of out-of-stock items requiring immediate attention.
  • Source and order parts from external suppliers when needed.
  • Ensure all internal parts requests are properly billed on repair orders.
  • Receive payments or process credit authorizations for retail customers.
  • Prepare orders for shipment, delivery, or pick-up.
  • High school diploma or equivalent required.
  • Prior automotive parts sales experience preferred.
  • Strong organizational and time management skills.
  • Ability to thrive in a fast-paced environment.
  • Able to read and interpret technical documents, safety rules, and operating instructions.
  • Basic math and able to calculate discounts, percentages, and pricing.
  • Valid driver’s license and clean driving record required.
  • Must be willing to undergo a pre-employment drug screen and background check.
  • Competitive Pay
  • 40-hour Work Week – No Sundays!
  • Fun and Friendly Work Culture
  • Medical, Dental, and Vision Insurance
  • Life Insurance & Short-Term Disability
  • AD&D Coverage
  • 401(k) with Company Match
  • Employee Discounts on New & Used Vehicles, Parts, and Service
  • Paid Training
  • Paid Holidays
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