Experienced Automotive Parts Counterperson
About The Position
Westbury Jeep is a proud member of the VIP Automotive Group of Long Island, known for its exceptional leadership and customer-focused culture. Join our team for a professional work environment, continuous training, and the opportunity to be part of one of Long Island's most successful auto groups. At VIP, our purpose is to create exceptional value and experiences for every customer, surpassing our competitors. Our mission is to be the foremost provider of automotive sales and service, empowering our staff to deliver memorable customer experiences. Our team members enjoy a positive working environment with opportunities for professional growth through training and advancement from within the organization. We are seeking a motivated Parts Counterperson to join our team. The ideal candidate will have strong customer service skills, attention to detail, and the ability to work in a fast-paced dealership environment. Parts Counterperson Full-Time Opportunity Saturday and Sunday availability is a MUST. Prior dealership or parts experience is required. Job Description & Duties: Executes various customer service, promotional, advertising, and stocking tasks associated with receiving, selling, and delivering parts and accessories. Contributes to the efficient, safe, and profitable operation of the dealership's parts department. Holds continuous responsibilities for aiding in counter parts sales and handling customer service duties. Key responsibilities typically include but not limited to: Sell products to fulfill customer needs. Demonstrate the ability to specify parts. Uphold customer goodwill by greeting and acknowledging all customers. Contribute to maintaining a clean and organized department. Record all sales and customer transactions accurately. Process cores, warranties, and new return merchandise as necessary. Attend training sessions as directed by management to stay proficient in the job description. Safely and skillfully utilize dealership equipment and resources. Perform additional tasks as mandated by the Parts Manager. Adhere to grooming and clothing standards as per dealership guidelines. Answer phones promptly within 4 rings. Follow up on all placed and processed orders to expedite parts delivery to customers. Cross-sell all product lines and manufacturers when applicable. To excel in this role, candidates must perform each essential duty satisfactorily. The requirements above represent the necessary knowledge, skills, and abilities. Reasonable accommodations may be provided for individuals with disabilities.
Requirements
- Manufacturer Training
- Product knowledge
- Prior dealership or parts experience is required.
Responsibilities
- Sell products to fulfill customer needs.
- Demonstrate the ability to specify parts.
- Uphold customer goodwill by greeting and acknowledging all customers.
- Contribute to maintaining a clean and organized department.
- Record all sales and customer transactions accurately.
- Process cores, warranties, and new return merchandise as necessary.
- Attend training sessions as directed by management to stay proficient in the job description.
- Safely and skillfully utilize dealership equipment and resources.
- Perform additional tasks as mandated by the Parts Manager.
- Adhere to grooming and clothing standards as per dealership guidelines.
- Answer phones promptly within 4 rings.
- Follow up on all placed and processed orders to expedite parts delivery to customers.
- Cross-sell all product lines and manufacturers when applicable.
Benefits
- Medical and Dental Insurance
- 401(k) Retirement Plan
- Employee Discounts on Vehicle Purchases, Parts, and Service
- Paid Time Off
- Supplemental Benefit Plans (Short-Term Disability, Long-Term Disability, Supplemental Life Insurance)
- Comprehensive Employee Recognition Programs
- Opportunities for Career Advancement
- Professional Development Assistance
- Retirement Plan
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
