Parts Counterperson

Pittsville FordPittsville, MD
5hOnsite

About The Position

Now Hiring: Parts Counter Person Preston Automotive Group Brand-New Ford Pro Elite Facility | Pittsville, Maryland Preston Automotive Group is excited to announce the upcoming opening of our brand-new Ford Pro Elite building, located right next to our Ford dealership in Pittsville, MD, and we’re looking for a motivated Parts Counter Person to join our growing team. This is a great opportunity to be part of a state-of-the-art facility from day one, supporting Ford Pro commercial customers with the parts and service they rely on to keep their businesses moving.

Requirements

  • Previous automotive parts counter experience required
  • Ford dealership experience strongly preferred
  • Commercial / Ford Pro experience highly desired
  • CDK experience is a huge plus
  • Strong knowledge of automotive parts, catalogs, and ordering processes
  • Ability to work efficiently in a fast-paced, high-volume environment
  • Excellent organizational, communication, and customer service skills
  • Strong attention to detail and accuracy
  • Ability to prioritize urgent repair orders and multitask effectively
  • Basic computer proficiency and willingness to learn new systems
  • Dependable, punctual, and team-oriented

Responsibilities

  • Assist technicians, service advisors, and customers at the parts counter in a timely and professional manner
  • Accurately identify, quote, and distribute Ford parts for retail, wholesale, and commercial repair orders
  • Support Ford Pro and Commercial customers by ensuring quick turnaround and prioritization when needed
  • Process parts orders, special orders, returns, and credits accurately
  • Maintain proper documentation for parts issued on repair orders
  • Work closely with service, warranty, and commercial teams to ensure repair orders are closed efficiently
  • Maintain inventory accuracy, including stocking, binning, and cycle counts
  • Receive, verify, and stock incoming parts shipments
  • Handle core returns and warranty-related parts procedures
  • Maintain a clean, organized, and safe parts department
  • Follow all dealership and manufacturer policies and procedures

Benefits

  • Opportunity to work in a brand-new, state-of-the-art Ford Pro Elite facility
  • Competitive pay based on experience
  • Full benefits package including health, dental, vision, 401(k), and paid time off
  • Ongoing Ford and professional training opportunities
  • Long-term career growth with Preston Automotive Group
  • Supportive leadership and a team-focused work environment
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