Parts Counter

Max Motors Dealerships • Nevada, MO

4d • $2,500 - $5,500

About The Position

A successful Parts Counter person will be committed to delivering top-notch customer service at Max Motors Dealership. The ideal candidate will be organized, detail-oriented, and focused on ensuring customer needs are satisfied promptly and accurately.
A key aspect of this role is outstanding communication. The Parts Counter employee will liaise between customers and staff, ensuring that all parts requests are answered promptly and accurately.
The successful Parts Counter candidate will be competent in parts identification and can work under pressure while displaying a professional and positive attitude at all times.
Max Motors Dealerships is committed to providing a professional, safe, and rewarding work environment. If you are customer-service focused, hardworking and dedicated, we encourage you to join our team.

Requirements

• Prior experience in automotive or heavy equipment parts counter or related role is critical.
• High School Diploma or equivalent is required; further education in a relevant field is desirable.
• Familiarity with inventory software and order processing systems.
• Excellent verbal and written communication skills, and an ability to discuss technical specifics with customers and staff.
• Ability to multitask, prioritize, and manage time effectively in a fast-paced environment.
• Ability to lift and carry heavy items, bend, reach, and kneel.

Responsibilities

• Monitor the parts inventory and anticipate parts needs for timely ordering.
• Receive and fill telephone orders for parts by interacting with customers to identify their needs.
• Ensure correct parts selection by consulting catalogs and other references.
• Maintain cleanliness and orderliness of the parts inventory.
• Supply technicians with the necessary parts effectively and efficiently.
• Follow up on back-ordered parts and ensure customers are informed about the status of their orders.
• Complete and process paperwork related to parts deliveries, returns and warranty claims.

Benefits

• Competitive salary and benefits package, including healthcare and retirement plan.
• Employee discounts on vehicle purchases, parts and service work.
• The opportunity for professional growth and advancement within the dealership, including training and promotion opportunities.
• A fast-paced, dynamic work environment where your input is valued and your skills can shine.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 101-250 employees