Parts Counter

Bob Johnson Auto Group•Rochester, NY

4d•$50,000 - $65,000

About The Position

Working with Toyota Parts assisting technicians, parts retail customers, and wholesale accounts in selecting required parts or accessories in a friendly, professional, and efficient manner. Job duties include (but not limited to): · Quote and bill parts out in an accurate and timely manner. · Identify orders that require special handling, such as emergency order, overnight and will call. · Follow up on status of orders to assure that delivery will be made as promised. · Answer telephone in accordance with dealership guidelines. Solicit orders or answer questions as appropriate. - Working with our dealer management system as well as manufactures’ parts catalogs - Processing part returns as needed. - Work as a team toward a common goal of servicing our customer base and increasing gross profit. - Perform other duties and tasks as directed by Management. Schedule: -Monday to Friday 7:30 AM to 4:30 PM

Requirements

The ideal candidate should be initiative-taking, hardworking, and have a great attention to detail.
This applicant should have prior dealer experience or equivalent.
Vehicle parts knowledge is necessary.
Driver’s License (Required)
Monday to Friday
Driver's License (Required)

Responsibilities

Quote and bill parts out in an accurate and timely manner.
Identify orders that require special handling, such as emergency order, overnight and will call.
Follow up on status of orders to assure that delivery will be made as promised.
Answer telephone in accordance with dealership guidelines. Solicit orders or answer questions as appropriate.
Working with our dealer management system as well as manufactures’ parts catalogs
Processing part returns as needed.
Work as a team toward a common goal of servicing our customer base and increasing gross profit.
Perform other duties and tasks as directed by Management.