Tuesday-Saturday Full-Time Parts Counter

Inver Grove Ford•Inver Grove Heights, MN

About The Position

At Saxon Auto Group we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Saxon Auto Group is absolutely critical to its success. Our promise is to keep delivering the same fantastic service and value that our community has come to expect from our dealership through the years.

Requirements

High School Diploma or equivalent.
must have prior auto parts sales experience
Eager to improve in a dynamic work environment
Strong interpersonal and time management skills
Ability to read/interpret safety and maintenance documents
Ability to calculate figures/amounts including; discounts, interest, commissions, proportions, %, area, circumference, and volume
Valid driver's license and clean driving record
Applicants must be willing to submit to a pre-employment background check and drug test.

Responsibilities

Oversee the parts sales process from start to finish.
Communicate with staff and customers in a friendly and professional manner.
Converse effectively/efficiently regarding customer parts status.
Read and understand the parts catalog when looking up and speaking to specific parts.
Answer phone calls, provide price quotes and other information to customers.
Review body shop estimates to verify the parts ordered are correct and all pricing is in line with the estimate.
Provide high level service to both internal and external customers.
Pull/fill orders from stock and maintain weekly bin checks to ensure accuracy of stock.
Notify parts manager of out-of-stock parts or shop materials that need immediate attention.
Locate out-of-stock parts from outside source and submit an emergency order, if necessary.
Make sure all internal requests for parts are billed on service repair order.
Receive payment from retail customers or obtains credit authorization.