Parts Counter Specialist, Ag

Altorfer • Dix, IL

10d • $18 - $23

About The Position

This position engages with the customers first when they walk into the Altorfer AG Products store. This person is responsible for providing excellent customer service by assisting the customer with their part needs.

Requirements

• Previous experience in parts, inventory, or farm equipment experience required.
• Must have knowledge of Sprayers, Combines and Tractors required.
• Knowledge of core parts operations and previous experience working with parts books is needed.
• Must be able to work independently and provide excellent customer service.
• Excellent communication skills (written, e-mail, and verbal) are necessary.
• Willingness to work overtime and weekends when needed.
• Computer literate and proficient with using UPS Worldship for shipping & receiving, Microsoft, Excel and Outlook required.
• Must be capable of lifting 75 lbs, climb ladders and stairs on a daily basis.
• Ability to operate a standard forklift and manual pallet jack in a safe but timely manner.
• High School Diploma or equivalent required.
• Must have a valid driver’s license and clean driving record. This includes no more than 2 minor violations within the past 3 years and no major violations within the past 5 years (Motor Vehicle will be performed on final candidate).

Responsibilities

• Primarily focus on taking part orders over the phone and servicing walk-in customers.
• Look up part numbers in equipment parts books or online resources.
• Load and unload freight using a forklift.
• May perform other related duties as requested and/or assigned.

Benefits

• Health, Dental, Vision, Disability, and Life Insurance
• 401(k)
• Paid Holidays
• Paid Parental Leave and Funeral Leave
• Paid Time Off: Prorated 80 hours of PTO + 1 Floating Holiday
• Education Assistance
• Personal Tool Insurance, and Safety Equipment Reimbursement
• Voluntary Benefits: Supplemental Insurance, Accident, Critical and Hospital Indemnity Insurance, Legal Assistance and Identity & Fraud Protection

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees