Parts Counter Sales

AEC • Lexington, KY

100d

About The Position

Air Equipment Company is a rapidly growing manufacturer’s representative firm based in Kentucky specializing in commercial HVAC products. We are currently seeking a Parts Counter Sales professional to process customer orders, respond to inquiries, and provide excellent customer service. The ideal candidate is detail-oriented, customer-focused, and thrives in a team environment. This role requires a self-motivated individual who actively contributes to the team’s success and ensures customer satisfaction and retention.

Requirements

• High school diploma or equivalent.
• Strong verbal and written communication skills.
• Prior Counter Sales experience.
• Strong Computer skills.
• Strong organizational and customer service skills.
• Ability to prioritize and multitask.

Responsibilities

• Supports customers by phone, email, and over the counter.
• Promptly identify HVACR parts and equipment to process quotes & orders.
• Makes customers aware of product promotions.
• May perform warehouse duties as needed.
• Determines best method to resolve customer inquiries regarding products and services.
• Report Inventory discrepancies.
• Provides timely customer follow-up.
• Develop and maintain relationships with our customers and business partners.
• Maintains the showroom by keeping it clean and organized.
• Provides friendly customer service.
• Flexibility to work on-call as required.
• Flexibility to work overtime/weekends as required.
• Performs other duties as assigned.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED