Experienced Parts Counter Sales

RUSS DARROW GROUP•Madison, WI

12h•Onsite

About The Position

Experience in customer service, manufacturing, supply chain, or retail? This could be the job for you! This first-shift position offers steady, competitive pay, a fast-paced day with plenty of variety, and a friendly, team-focused environment. As a Parts Counterperson, you’ll support customers and technicians by answering questions, providing accurate quotes, processing orders and payments, and managing inventory. You’ll identify the correct parts, track incoming and outgoing orders, and ensure timely, accurate service that keeps the parts department running smoothly.

Requirements

Ability to work in a fast-paced work environment
Detail-Oriented
At least 1 year of automotive parts experience
Focused on maintaining a high level of customer service.
Valid driver’s license

Responsibilities

Communicate with staff and customers in a friendly and professional manner
Answer phone calls, providing price quotes and vehicle information
Handling parts payments through accurate billing
Fulfills orders from stock
Input orders for daily shipment, delivery, or pick-up
Track all incoming and outgoing parts for the dealership
Locating available parts when the dealership is out of stock
Referring to parts manuals to identify exactly the right part(s) for the make, model and year of vehicles being serviced