Parts Counter Sales- HOLT Truck Centers

HOLT Aerial • Pharr, TX

1d

About The Position

HOLT Truck Centers
is looking for a full-time Parts Counter Sales
Representative. An integral and vital part of the customer service experience is
the manner in which parts personnel interact with our customers. This position
is crucial to achieving the highest customer satisfaction by performing all
duties in accordance with current OEM practices and our company’s procedures.

Requirements

• Demonstrate well-organized skills.
• Demonstrate good phone and people skills.
• Must be proficient with computers. Experience with a computerized parts management system is highly desired.
• Must be capable of working in a fast-paced environment.
• Demonstrate excellent attention to detail.
• Must have excellent attendance and work performance.
• Must be self-motivated with a high commitment to completing tasks promptly.
• Minimum 2 years of customer service experience required. Parts store experience highly desired.
• Must have GED or High School diploma.
• Must have a valid drivers' license.
• Must be able to obtain forklift certification.

Nice To Haves

• Bilingual Preferred - Spanish Speaking
• Experience with a computerized parts management system is highly desired.
• Parts store experience highly desired.

Responsibilities

• Model, promote, reinforce, and reward the consistent use of HOLT’s Values-Based Leadership (VBL) tools, models, and processes to ensure alignment with our Vision, Values, and Mission.
• Sale of parts to customers over the phone, via fax, e-mail, or in person. Serves as a point of contact for parts customers.
• Complete all parts transactions for internal/external customers in an accurate, timely, and supportive manner to ensure customer satisfaction.
• Participate in all sales programs sponsored by HOLT and the dealership manufacturer that promote sales through incentives and meet or exceed specified objectives as measured by program administrators.
• Ensure that product information systems are kept current and new product information is updated.
• Assist customers by responding to after-hour call-out needs by being available for after-hour calls on a rotating basis.
• Works safely always and adheres to all applicable safety policies; complies with all company policies, procedures, and standards.
• Performs other duties assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees