Parts Counter Sales Representative

Kenworth Sales Co • Lewiston, ID

87d • $40,000 - $68,000

About The Position

Bring your skills to the 2020 Kenworth Dealer of the Year! Kenworth Sales Company, a 37-location Kenworth and Isuzu truck dealership group, is looking for a Parts Counter Sales Representative to join our Lewiston, ID team. Earn $40k - $68k per year DOE! Job Summary: Handle internal and external customer requests for parts purchases, both in person and on the telephone. Due to federally mandated DOT regulations, Kenworth Sales is a drug-free workplace. Any offer of employment will be contingent on passing a pre-employment drug screening.

Requirements

• High School Diploma
• 2 years heavy duty truck parts experience.
• Mechanical aptitude desirable.
• Minimal computer aptitude desirable.
• Ability to read and comprehend English instructions and information.
• Ability to operate warehouse forklift and complete formal training program.
• Clearly legible handwriting.
• Excellent organization and communication skills.

Responsibilities

• Wait on customers or mechanics at parts counter, phone or email.
• Research customers' requests and needs where necessary and determine correct part(s) needed.
• If part(s) is in stock produce invoice from computer system.
• If not in stock and customer wants follow the ordering process.
• Restock shelves and maintain parts bins, i.e., rearranging parts, clearing, labeling, etc.
• Assist with annual parts inventory physical count, to include actual physical counting of parts, tallying of counts, etc.
• Troubleshoot parts department paperwork as necessary.
• Troubleshoots and resolves problems as they arise with inventory control system.
• Maintains a superior level of knowledge and expertise in the trucking industry in general and Kenworth Trucks in particular.
• Attends such training courses and seminars as required by Parts Manager.
• Coordinate parts returns to vendors when necessary and follow through to be sure credits are received.
• Coordinate all parts department warranty claims.
• Service customer inquiries, process vendor warranty claim forms, etc., maintain aging of parts warranty receivables to levels set by management.
• Assist Parts Manager in purchasing parts from local and out of state vendors.
• Unpack and check all material for damage and correct quantity.
• Clean and deliver cores to Parts Department ensuring they are appropriately tagged and boxed.
• Maintain both parts and service departments to include assist in housekeeping and stocking of parts.
• Stock transfers and special invoices on a daily basis for all departments.
• Assists Parts Manager with special projects as requested, including annual physical inventory count and miscellaneous tasks.

Benefits

• Comprehensive Health and Dental insurance
• Flexible Spending Accounts (FSAs) with FLEX Card
• Group Life Insurance
• Short Term & Long-Term Disability Insurance
• Voluntary Life Insurance
• Corporate Holidays
• Paid Vacation and Personal Leave
• 401(k) plan with company match
• Voluntary Supplemental Insurance plans

What This Job Offers

• Industry: Merchant Wholesalers, Durable Goods
• Education Level: High school or GED