About The Position

Fort Thunder Harley-Davidson is looking for a Parts Counter Sales Associate who’s ready to deliver top-tier service. WHAT YOU’LL DO: Assist customers and technicians in identifying the correct parts to meet their needs Provide excellent customer service in person and over the phone Accurately enter and manage customer and inventory information Receive, stock, and organize incoming parts Maintain clean, well-organized displays Keep customers updated on orders and ensure satisfaction Take on additional tasks as needed

Requirements

  • 1+ year experience in parts retail (dealership experience preferred)
  • Familiar with inventory systems and POS software preferred (CDK, Lightspeed, etc.)
  • Strong communication and problem-solving abilities
  • Detail-oriented with a willingness to learn and grow
  • Must be able to stand for extended periods of time
  • Must be able to lift up to 50lbs
  • Must be able to safely and efficiently move through the dealership premises—including indoor showrooms, vehicle lots, and service areas—while maintaining awareness of moving vehicles, customer foot traffic, and showroom displays.
  • Must be able to frequently bend, kneel, crouch, and reach to perform job duties.

Nice To Haves

  • Familiar with inventory systems and POS software preferred (CDK, Lightspeed, etc.)
  • 1+ year experience in parts retail (dealership experience preferred)

Responsibilities

  • Assist customers and technicians in identifying the correct parts to meet their needs
  • Provide excellent customer service in person and over the phone
  • Accurately enter and manage customer and inventory information
  • Receive, stock, and organize incoming parts
  • Maintain clean, well-organized displays
  • Keep customers updated on orders and ensure satisfaction
  • Take on additional tasks as needed

Benefits

  • Commission-based pay
  • Medical, dental, and vision insurance
  • Employer paid life and short-term disability insurance
  • Employee discounts
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