Parts Counter Sales Associate

White Cap

2d • Onsite

About The Position

A position at White Cap isn’t your ordinary job. You’ll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities. The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force behind this commitment. Job Summary Responsible for assisting equipment customers in supplying the correct parts needed to maintain and repair equipment. Serves to bolster our relationship with customers from a product support standpoint.

Requirements

• HS Diploma or GED strongly preferred.
• Specialized skills training/certification may be required.
• Generally 2-5 years of experience in area of responsibility.

Nice To Haves

• Knowledge of compact construction equipment
• Prefer parts sales experience
• Prefer heavy customer service experience
• Prefer mechanical aptitude
• Prefer advanced computer literacy
• Prefer proficient multitasker
• Prefer excellent customer service
• Prefer strong problem solving skills

Responsibilities

• Processes orders, quotes prices, and enters orders into the system and provides other information to the customers.
• Pulls orders as required and processes items for outbound shipments.
• Ensures cleanliness of parts stockroom and warehouse.
• Ensures merchandise displays are stocked and clean.
• Performs inventory control functions including, receiving inventory, bin locating, and cycle counts.
• Demonstrates knowledge of products and their applications (provides technical advice, troubleshoots, and helps resolve customers’ problems).
• Refers complex, unusual problems to supervisor.
• Under general supervision, exercises some judgment in accordance with well-defined policies, procedures, and techniques.
• Work typically involves regular review of output by a senior coworker or supervisor.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees