Parts Counter Representative

Ballard Truck CenterHermon, ME
Onsite

About The Position

Ballard Truck Center is a family-owned business providing the best experience in the full-service commercial trucks industry in the northeast. Ballard’s dedicated team of technicians and representatives have earned them the title of #1 in Customer Satisfaction in the US by Volvo Trucks and Mack Trucks USA Dealer of the Year time and time again. Whether it is sales, service, parts, leasing, or rentals – Ballard’s been keeping the community rolling for over 100 years. Ballard Truck Center in Hermon, ME is currently hiring for Parts Counter Representative [1088B]. The hours for this position are 10am - 7pm.

Requirements

  • Must have prior, relevant experience
  • Ability to read and comprehend instructions and information.
  • Must have at least basic computer skills
  • Professional, personal appearance.
  • Ability to work well with the public, sometimes with several customers at a time.
  • Ability to work both individually and as a team
  • Must be able to lift 50lbs or more
  • Will be required to wear a dealership provided uniform.

Responsibilities

  • Assist walk-in customers in selecting required parts, suggest companion requirements, offer specials, and ensure that the customer is exposed to the full product line.
  • Pull purchased parts from stock
  • If the part is not in stock, determine availability and submit an emergency order if requested by the customer.
  • Answer phone calls in a timely manner, providing price quotes and other information.
  • Assist outside sales representatives with their orders.
  • Set up orders for daily shipment, delivery, or pick-up.
  • Notify customer re: ordered parts, promptly restock returns, cores.
  • Be friendly, professional and efficient when working with all customers, both on the phone and in person

Benefits

  • Health insurance
  • Dental insurance
  • 401(k)
  • Flexible spending account
  • Short term disability
  • Long term disability
  • Life insurance
  • Paid time off
  • 10 paid holidays a calendar year
  • Company paid uniforms

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

No Education Listed

Number of Employees

1-10 employees

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